Frequently Asked Questions

Everything you need to know about the Beatbot Sora 10

What surfaces does the Beatbot Sora 10 clean?

The Beatbot Sora 10 is designed to efficiently clean pool floors, walls, and the waterline, handling various surfaces including tile, vinyl, and concrete.

How long does shipping take for my pool cleaner?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number as soon as your order leaves our warehouse.

What is the return policy for the Sora 10?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the unit in its original packaging for a full refund.

Does the Beatbot Sora 10 come with a warranty?

Yes, it includes a 2-year limited manufacturer's warranty covering defects in materials and workmanship to ensure your peace of mind.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm for easier monthly payments.

How often should I clean the filter canister?

For optimal performance, we recommend rinsing the high-density filter canister after every cleaning cycle to prevent debris buildup.